Terms & Conditions

These Terms & Conditions ("Terms") govern your use of lovelacephoto.co and any related pages, forms, galleries and communications (the "Site"). The Site is operated by Lovelace & Co LLC, doing business as Lovelace Photo Co. ("Lovelace Photo Co.," "we," "us" or "our"). By using the Site, you agree to these Terms. If you don't agree, please don't use the Site.

1. Who we are

Lovelace Photo Co. is a DBA (fictitious business name) of Lovelace & Co LLC, a California limited liability company based in Los Angeles, California. References to Lovelace Photo Co. anywhere on the Site mean Lovelace & Co LLC.

2. The Site is not a contract for services

Information on the Site, including pricing guides, package descriptions, availability, "Check your date" replies and inquiry responses, is general information and not an offer that can be accepted. Photography services are booked only when you and Lovelace Photo Co. both sign a written services agreement and the required retainer or deposit is received. If anything on the Site conflicts with your signed agreement, your signed agreement controls.

Availability shown or confirmed before booking is not a hold. Dates are reserved only once the agreement is signed and the retainer is paid.

3. Pricing and promotions

Prices, packages and promotions on the Site may change at any time without notice and may vary by date, location, travel and scope. Travel, permits, venue fees, taxes and other costs may apply as described in your agreement. We are not bound by pricing errors or typographical mistakes on the Site.

4. The No-Strings Start

The No-Strings Start is an optional booking arrangement offered when a wedding package is booked together with a proposal or engagement session. In summary: the proposal or engagement session payment is applied as the wedding retainer, and the couple may cancel the wedding portion within one (1) month after the session gallery is delivered, owing only the session fee. The session fee is non-refundable once the session has taken place. The full terms, eligibility, deadlines and how to request cancellation are set out in your services agreement, which controls over this summary. We may change or discontinue this offer for future bookings at any time; changes do not affect agreements already signed.

5. Forms, inquiries and questionnaires

When you submit a form on the Site (such as an inquiry, "Check your date," gallery access request or wedding questionnaire), you confirm that the information is accurate and that you have the right to share it, including any information about other people, such as family members, wedding party members, coordinators or vendors. We use this information as described in our Privacy Policy, including to respond to you, plan your photography coverage and prepare planning documents like timelines.

Planning tools we provide, such as draft timelines and sunrise, sunset and golden-hour times, are estimates for planning only. Actual light, weather, venue rules and timing can differ, and final timing is agreed between you, your planner and us.

6. Venue, location and vendor guides

Our venue, location and vendor guides (including house rules, vendor lists, permits, capacities, end times and "last checked" dates) are compiled from publicly available sources such as venue websites and published guidelines, sometimes with the help of automated tools. They are provided for general information and inspiration only. Venues, rules, permits, fees and vendor lists change often, and we don't guarantee that any of it is accurate, complete or current. Always confirm details directly with the venue, location, permit office or vendor before making plans or payments.

Listing a venue, location or vendor does not mean it endorses us, or that we endorse it, unless we say so. We are not responsible for the services of any third-party venue or vendor. If you represent a venue or vendor and would like information corrected or removed, email [email protected].

7. Intellectual property and use of our photographs

All photographs, text, graphics, logos, design and other content on the Site are owned by Lovelace & Co LLC or used with permission, and are protected by U.S. and international copyright and trademark laws. Lovelace Photo Co., the Lovelace Photo logo and related marks are our trademarks.

You may view the Site and share links to it. Unless you have our written permission or a license under your services agreement, you may not copy, download, screenshot for reuse, modify, remove watermarks or metadata from, sell, publish or otherwise use our photographs or content. Clients receive the personal-use and print rights described in their agreement and print release.

You may not use the Site or any of our images or content to train, fine-tune, test or build artificial intelligence or machine learning models, datasets or image generators, or scrape or harvest the Site by automated means, without our prior written consent. Search engines and AI assistants may index and summarize the Site's public pages to link people back to us.

If you believe content on the Site infringes your copyright, email [email protected] with the details required by the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)).

8. People in our photographs

Photographs on the Site show real clients and their guests, shared with permission or as allowed by our agreements. If you appear in a photo on the Site and would like it removed, email us with the page link and we'll review your request promptly.

9. Private galleries

Client galleries may be hosted by a third-party gallery provider and protected by a link, password or email access. Please keep access details private. You're responsible for anyone you share your gallery access with. Galleries are kept online for the period stated in your agreement, and we recommend downloading and backing up your images.

10. Reviews and testimonials

Testimonials on the Site are from real clients and are shared with permission. Individual experiences vary, and testimonials are not a guarantee of any particular result. If you submit a review to us, you allow us to display it, with your first name(s), on the Site and in our marketing, and you can ask us to remove it at any time.

11. Acceptable use

You agree not to use the Site to break any law; send spam or unsolicited promotions; submit false information or someone else's personal information without permission; upload viruses or harmful code; attempt to access non-public areas of the Site, our admin tools or our systems; interfere with the Site's security or performance; or scrape, copy or mirror the Site.

12. Third-party links and services

The Site links to and uses third-party websites and services (for example venue and vendor sites, maps, social media, gallery hosting and scheduling tools). We don't control them and aren't responsible for their content, policies or practices. Your use of them is governed by their own terms.

13. Disclaimer

The Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. We don't guarantee that the Site will be uninterrupted, error-free or free of harmful components.

14. Limitation of liability

To the fullest extent permitted by law, Lovelace & Co LLC and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising out of or related to your use of the Site, even if advised of the possibility of such damages. Our total liability for any claim relating to the Site is limited to one hundred U.S. dollars (US $100). This section does not limit liability that cannot be limited by law, and it does not change the terms of any signed services agreement, which has its own provisions.

15. Indemnity

You agree to indemnify and hold harmless Lovelace & Co LLC from claims, losses and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms, or information you submit that you didn't have the right to share.

16. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute relating to the Site will be brought in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Before filing a claim, you agree to contact us first so we can try to resolve it informally. Disputes about photography services are handled as set out in your services agreement.

17. Changes to these Terms

We may update these Terms from time to time. The "Effective" date above shows when they last changed. Changes apply from the time they're posted; continuing to use the Site means you accept the updated Terms.

18. General

If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. These Terms, together with our Privacy Policy, are the entire agreement between you and us about the Site (your services agreement separately governs any photography services).

19. Contact

Lovelace & Co LLC, DBA Lovelace Photo Co.
Los Angeles, California
[email protected] · 805.452.0599