Privacy Policy for Lovelace Photo Co.
Effective Date: 5/20/2024
Lovelace Photo Co., a DBA under Lovelace & Co LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, and physical address.
- Communication Data: Text messages sent via SMS, RCS, and iMessage services.
- Marketing Data: Information related to your preferences in receiving marketing materials.
- Analytics Data: Anonymous demographic and location data collected via Google Analytics, Matomo Analytics, and Facebook Pixel.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Communicate with you, including responding to inquiries and sending updates.
- Send marketing materials if you have opted in to receive them.
- Improve our website and services through analytics and user feedback.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. These third parties include:
- Postmark
- Twilio
- Bloom (Photographer CRM)
- Payment processors (Stripe, Venmo, Zelle)
- Analytics providers (Google Analytics, Matomo)
- Advertising platforms (Facebook Pixel)
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
- SSL (Secure Socket Layer) encryption
- Encrypted databases
- Two-Factor Authentication (2FA)
- Firewalls and OWASP technology
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data transferred via n8n to third parties is deleted after 7 days on a rolling basis.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccuracies in your personal information.
- Request the deletion of your personal information.
7. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Your consent
- The necessity to perform a contract
- Compliance with a legal obligation
- Our legitimate interests
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@lovelacephoto.co
- Address: 5461 Yarmouth Ave #30, Encino, CA 91316