Customer Support Policy for Lovelace Photo Co.
Effective Date: 5/20/2024
At Lovelace Photo Co., we strive to provide excellent customer service and support. This Customer Support Policy outlines how we handle customer inquiries, issues, and complaints.
1. Response Time
We aim to respond to all customer inquiries within 24 hours. During busy periods, such as wedding seasons, response times may vary but we will make every effort to respond promptly.
2. Communication Channels
Customers can reach us through the following channels:
- Email: info@lovelacephoto.co
- Call/Text: 805.452.0599
- Contact Form: Available on our website
3. Issue Resolution
We are committed to resolving any issues or complaints to the best of our ability. If you have any concerns about our services, please contact us immediately.